Contact
Contact
Real people, real answers.Usually the same day.
Order status, sizing, a return, or just checking whether a piece is right for the occasion — send it over. XSREZ is a United States company based in Utah, and every message gets a reply from someone who knows the catalog, not a ticket queue.
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Email us
contact@xsrez.com
Best for order questions, returns and anything with a photo attached. -
Start a return
Email us within 14 days of delivery and we’ll send you a prepaid return label at our cost. Full refund once the item reaches us, no restocking fee — the details are on our policies page.
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Track an order
Tracking arrives by email once your order ships. Allow up to 48 hours for the carrier to start scanning before you chase it.
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Where we are
XSREZ is a United States company, based in Utah. Support is handled by our own team — there is no outsourced help desk between you and an answer.
Send a message
Tell us what you need
Fill in the form below and we’ll come back to you. If it’s about an existing order, include the order number — it saves a round trip.