Contact

Contact

Real people, real answers.Usually the same day.

Order status, sizing, a return, or just checking whether a piece is right for the occasion — send it over. XSREZ is a United States company based in Utah, and every message gets a reply from someone who knows the catalog, not a ticket queue.

  • Email us

    contact@xsrez.com
    Best for order questions, returns and anything with a photo attached.

  • Start a return

    Email us within 14 days of delivery and we’ll send you a prepaid return label at our cost. Full refund once the item reaches us, no restocking fee — the details are on our policies page.

  • Track an order

    Tracking arrives by email once your order ships. Allow up to 48 hours for the carrier to start scanning before you chase it.

  • Where we are

    XSREZ is a United States company, based in Utah. Support is handled by our own team — there is no outsourced help desk between you and an answer.

Send a message

Tell us what you need

Fill in the form below and we’ll come back to you. If it’s about an existing order, include the order number — it saves a round trip.

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